Privacy Policy

Last Updated: June 14, 2025

Welcome to Hanuman Care ("Company", "we", "our", or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (https://hanumancare.com) operated by Medicvisor Private Limited, or use our healthcare and ambulance services.

By using our services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our website or services.

1. Information We Collect

Personal Info: Your name, phone number, address, and contact information.
Medical Info: Patient health details needed for medical transportation or home care.
Transaction Info: Payment method, billing details, and UPI or gateway data.
Technical Info: IP address, browser type, and device data for site analytics.

2. How We Use Your Information

To provide emergency or scheduled ambulance/home healthcare services.
To coordinate patient logistics with hospitals and service partners.
To send booking confirmations, bills, and support updates.
To improve service quality and platform experience.
To meet legal, regulatory, and tax obligations.

3. Sharing Your Data

We never sell your personal data to advertisers or third parties.
We may share data with service providers (ambulance operators, labs, etc.) for coordination.
Legal disclosures may be made if required by Indian law or to prevent fraud.

4. Data Security

We use SSL encryption, role-based access, and regular audits to protect your data. While no system is 100% secure, we take reasonable steps to prevent misuse or loss.

5. Your Rights

Request to view, update, or delete your personal information.
Withdraw consent at any time.
Complain to relevant data protection authority.

6. Children’s Privacy

Our services are intended for adults. We do not knowingly collect or store personal information from individuals under 18 years of age.

7. Policy Updates

We may revise this policy occasionally. Changes will be published here, and the date updated accordingly.

8. Contact Information

If you have questions or concerns about our Privacy Policy, contact us:
Email: support@hanumancare.com
Phone: +91-9264198199